FAQ (Frequently Asked Questions)
We answer the most common questions from our customers.
Our headquarters are located in Italy, near Milan. However, we have branches in Mexico, in Mexico City, Mexicali, and Tijuana, and one in Calexico, California, in Southern California (USA).
Yes, we have distributors in Mexico and California, but we can offer our service throughout the United States, Mexico, and Europe.
You can write to us at info@bursbox.com and one of our representatives will contact you to answer any questions or concerns you may have about our services.
An invoice will be issued at the end of the month and can be paid directly to your bank account via bank transfer, direct debit or debit or credit card.
We can currently offer our solution throughout Europe, the United States, and Mexico.
For our BASIC system, shipping costs €10 to Europe, MXP 200 to Mexico, and $10 to the United States. Shipping is free where we have distributors.
Of course, they must be sterilized before each use.
All our products are CE and FDA certified.
Yes, our products are covered by a factory warranty against manufacturing defects.
Contact us and we’ll tell you what to do.